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Viewing A Trip In RouteGenie There are many different instances in which you would view a trip in RouteGenie, From the Dispatch and Pre-Assign interfaces to reservations it is one of the most common objects you are going to encounter.  Looking at a trip in the...

Client Overview The next object we will take a look inside of RG will be clients, The ongoing Client log is found in the Passengers interface: Taking a look at the passenger interface it is pretty straight forward, it provides a list of passengers along with s...

Booking Trips Over The Phone This Guide will assume basic knowledge of RouteGenie and that you have set up your work accounts for both Gmail and RouteGenie One of the most common ways we record trips at lakeshore is over the phone. When a client calls in with ...

This article will assume you understand the basics of RouteGenie as well as how to book a regular order.  Pre-Requisite Reading The guide linked below will go in depth on adding orders to the RouteGenie system, that will not be specifically covered in this gui...

Driver Shifts Interface Lets start out by navigating to the Driver Shifts Interface, it is located on the left side navigation bar as shown below.  This interface is a little bit deceiving because while you can set your driver shifts here as well as their vehi...