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Viewing A Trip
Viewing A Trip In RouteGenie There are many different instances in which you would view a trip in RouteGenie, From the Dispatch and Pre-Assign interfaces to reservations it is one of the most common objects you are going to encounter. Looking at a trip in the...
Looking At Clients In RG
Client Overview The next object we will take a look inside of RG will be clients, The ongoing Client log is found in the Passengers interface: Taking a look at the passenger interface it is pretty straight forward, it provides a list of passengers along with s...
Recording Trips In Route Genie (Video Lessons)
This book will go over how we enter trips in to the RouteGenie system from Phone Calls, Messages, Email as well as other topics and guides related to Trip entry. This book will be made up of a mixture of Video Guides and Tutorials as well as traditional artic...
RouteGenie
On this shelf you will find a collection of guides on how to navigate and use RouteGenie. This is the SaaS that we use at Lakeshore to manage scheduling and dispatching our trips. It is a critical part of our system and while it does have a very steep learning...
Recording A Trip From A Phone Call (Video Lesson)
Booking Trips Over The Phone This Guide will assume basic knowledge of RouteGenie and that you have set up your work accounts for both Gmail and RouteGenie One of the most common ways we record trips at lakeshore is over the phone. When a client calls in with ...
Booking a Standing Order (Video Lesson)
This article will assume you understand the basics of RouteGenie as well as how to book a regular order. Pre-Requisite Reading The guide linked below will go in depth on adding orders to the RouteGenie system, that will not be specifically covered in this gui...
Driver Shifts Interface
Driver Shifts Interface Lets start out by navigating to the Driver Shifts Interface, it is located on the left side navigation bar as shown below. This interface is a little bit deceiving because while you can set your driver shifts here as well as their vehi...
Working in Dispatch
In this book we will cover the Dispatching interface, what it is like to work within it, how to navigate it, and everything in between.