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Recording A Trip From A Phone Call (Video Lesson)
Booking Trips Over The Phone This Guide will assume basic knowledge of RouteGenie and that you have set up your work accounts for both Gmail and RouteGenie One of the most common ways we record trips at lakeshore is over the phone. When a client calls in with ...
Booking a Standing Order (Video Lesson)
This article will assume you understand the basics of RouteGenie as well as how to book a regular order. Pre-Requisite Reading The guide linked below will go in depth on adding orders to the RouteGenie system, that will not be specifically covered in this gui...
Scheduling Driver Shifts
In this book we will go over how driver shifts work in RouteGenie and how we choose to do it at lakeshore
Driver Shifts Interface
Driver Shifts Interface Lets start out by navigating to the Driver Shifts Interface, it is located on the left side navigation bar as shown below. This interface is a little bit deceiving because while you can set your driver shifts here as well as their vehi...